Finds and fixes many common PC and device problems automatically
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It also helps prevent new problems by proactively checking for known issues and installing updates. Fix it Center helps to consolidate the many steps of diagnosing and repairing a problem into an automated tool that does the work for you.
Easy
Microsoft Fix it Center makes getting support easier than ever, with tools that help solve the issues you have now and prevent new ones.
* Easy to Install and Run: Easy-to-use wizards will guide you through the set-up process and help you anytime you need support.
* Automated: With automated troubleshooters, Fix it Center helps solve issues with your PC, even if you're not sure what the exact problem is. Fix It Center scans your device to diagnose and repair problems, then gives you the option to "Find and fix" or to "Find and report.
* Preventive Care: By helping you find and fix issues before they become real problems, Fix it Center helps keep your PC running smoothly and automatically downloading the latest solutions.
Relevant Solutions
Microsoft Fix it Center personalizes solutions for your device, showing you only what pertains to your hardware and software.
* Personalized for your Device: By scanning your PC and devices to detect which hardware and software you are using, you get more personalized support with Fix it Center.
* Relevant Answers and Advice: Because Fix it Center keeps track of your devices and settings, you get only the help, solutions and articles that are applicable to your needs.
Puts you in Control
Microsoft Fix it Center gives you an easy way to stay in control and support your devices.
* Customized Settings: You choose the settings and level of automation, so Fix it Center fits how you want manage your devices.
* Manage Multiple Devices: With a single view of all your devices, it’s easy to manage multiple devices from one view. You can even manage them remotely.
* Recordkeeping: Now you’ll also have a record of all the updates and repairs that are made on each device with the continuous report in Fix it Center.
Microsoft Fix it Center Client contains troubleshooters that help detect issues on target PCs and solve them on demand or proactively before you even know they exist!
Automated Troubleshooters
Upon installation of the Fix it Center client, it automatically downloads the latest troubleshooters in our library to your PC. The troubleshooters can “find and fix” issues immediately or “find and notify” you of the issues it detected. The “find and notify” puts you in control – you decide which issues you want the troubleshooters to resolve. No matter what you choose, we show you a report of what was performed on your PC and offer you options to learn or further investigate the issue or submit a support request at Fix it Center Online.
Personalized Experience
When you create an account during the setup of Fix it Center client on your PC, a profile is automatically created for you at Fix it Center Online. During the setup of the client, Fix it Center detects your hardware and software information and securely stores it to your online profile. This information enables Fix it Center to offer and display solutions that are specific to your PC configuration – in an easier to understand manner and without search or information overload.
You can install Fix it Center client on as many PCs you like, and when you use the same sign-in account during the client setup on each PC, the information about all your PCs will be registered in the same account. This makes it easier for owners of small business or heads of families with multiple PCs to manage all computers from a single location yet can view solutions specific for each PC.
Save time when working with customer support
Should you want to request additional support via Fix it Center Online, all the relevant information about your PC as well as the reports from the troubleshooters can be seamlessly included in the support incident request, thus helping you get faster resolutions to your problems and helping reduce the time you spend on the phone with customer support. With Fix it Center, you don’t need to know what Service Pack of Windows XP or what video card your PC has.
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