OnDemand Contact Center
Delivered in the Software-as-a-Service (SaaS) model, Contactual allows you to immediately deploy your call center for a low subscription fee with no hardware or software to buy and no implementation or maintenance team to hire.
With the OnDemand Contact Center’s rich feature set you can quickly and easily optimize your operations and immediately realize significant cost-savings that continue over time.
Contactual has been the leader in hosted contact center technology since 2000. Our patented skills based routing algorithm, patent pending Advanced Virtual Tenant Architecture℠ (AVTA), and 6 additional patent pending technologies set us apart. Our commitment to continuous innovation has reinvented the customer contact experience and is something that will continue to benefit our customers and partners for years to come.
You can rest assured that the OnDemand Contact center is extremely reliable; leveraging a fully-redundant infrastructure hosted in top tier data centers.
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