Telemarketing softwares

Acarda Sales Technologies provides a range of call center and telemarketing software products to help maximise your business productivity. Our TeamMax Call Center software is for groups of people engaged in outbound telemarketing, CallAssist is for single user telemarketers and Acarda Messenger is a fully automated auto dialer.

OUTBOUND CALL CENTER

# Manage calling lists in a centralized database
# Manage do not call lists in a centralized database
# Allocate one telephone number at a time to each agent
# Ensure do not call telephone numbers are not called
# Call outcome and detail management
# Automatic demand dialing from each agent’s computer
# Preview dialing option
# Customize agent screens
# Multiple campaigns with their own script
# Performance reporting
# Call management, analysis, statistics
# Low cost hardware requirement
# Many more features

oUTBOUND TELEMARKETING dIALER

* Increase productivity
* Demand dialing at the press of one button
* Fast and accurate, never mis-dials
* Supports multiple campaigns
* Import a list of telephone numbers into a campaign
* Manage do not call lists
* Supports FTC DNC import file format
* Requeue numbers in the call list with one click
* Assign a time to call a number back later
* Record a range of responses to questions you ask
* Ability to play a pre-recorded message to voice mail
* Ability to record the conversation
* Low cost hardware requirement
* Many more features